Policies at The Langham, Boston

Check-in/Check-out Policy
The Langham, Boston’s standard check-in time begins at 3:00pm and check-out is at 12:00pm.  Early arrivals and late departures are based on availability, fees may apply. For more information, please contact the hotel directly at (617) 451 1900.

Age Requirement Policy
Guests must be 18 years or older with valid government issued identification to reserve and to check-in to a guestroom. A person of the minimum age requirement must be present at check-in time and become a registered guest in the room. For registered guests under the age of 21, the hotel will remove all alcoholic beverages from the guestroom.  

ADA Policy
ADA compliant guestrooms are available and should be reserved in advance. Certified Service Animals are always welcome and exempt of charges. For more information, please contact the hotel directly at (617) 451 1900.

Early Departure Policy
Guests who check out of the hotel prior to their scheduled departure date are subject to an early departure fee.

Occupancy Policy
An extra person charge will apply if there are more than two adults in a guestroom or suite. Maximum of four occupants per room. A rollaway bed is available for an added fee of $35.00 for select rooms.

Payment Policy
Upon arrival at the hotel, The Langham, Boston requires a credit card pre-authorization to cover the value of your stay plus $100.00 toward incidentals per day. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges. If you wish to settle your account by cash, your identification is required along with full accommodation prepayment, and an incidental deposit of $100.00 per day.

Tax Policy
The Langham, Boston has a guestroom tax rate of 14.45% which is inclusive of State, Occupancy and Convention tax. This rate is subject to change. 

Non-Smoking Policy
The Langham, Boston is a 100% non-smoking hotel and has a "no smoking" policy in all rooms and public areas. Smoking is permitted in designated areas outside of the building. A minimum cleaning fee of $250 per day will be charged to the guest’s account should smoking occur anywhere inside the hotel.

Wi-Fi Policy
Complimentary Wi-Fi is available to all guests of The Langham, Boston in both our guestrooms and public areas on unlimited devices.

Family Policy
Children 17 and under stay free in the existing bedding of a room shared with a paying adult. Children-friendly menus are available in Café Fleuri, The Reserve and Private Kitchen.

Pet Policy
The Langham, Boston has a strict no-pet policy.

Chuan Body + Soul and Health Club Policy
Chuan spa treatments and spa locker rooms are available to guests 18 years of age or older. Minors may receive specific treatments when accompanied by a parent or legal guardian. For more information, contact Chuan Body + Soul at (617) 422 5108.
Our Health Club facility is complimentary to all hotel guests 18 years of age or older. A parent or guardian must always accompany minors under the age of 18 when visiting the fitness center or pool.

Parking Policy
The Langham, Boston is pleased to offer our guests the convenience of valet parking at the nightly rate of $55.00, including unlimited in-out privileges. Holiday rates may vary. Rates apply to vehicles up to six feet in height. Rates are subject to change. There are alternative overnight parking garages in the local area. For vehicles taller than six feet please contact our Concierge for additional options at tlbos.concierge@langhamhotels.com.