Corporate Social Responsibility

Our commitment

CONNECT for a better, brighter tomorrow. From our hotel, to society, to the environment, we realise that all our actions have reactions. Our CONNECT programme is our commitment to sustainable development in all the neighbourhoods we operate in. Four priorities – governance, environment, community, and colleagues – form and guide the framework of how we minimise our environmental footprint and constructively contribute to communities.

View The Langham, London's corporate social responsibility policy



EarthCheck Status

The Langham, London is proud to be the first UK hotel to achieve the prestigious EarthCheck Gold Certification 2017

Managed by EC3 Global, the worldwide EarthCheck programme recognises excellence in the travel and tourism industry to attain sustainability. In achieving Benchmarked Gold status, The Langham, London is officially recognised for its commitment to benchmarking its energy and water consumption, total waste production and community commitment; along with implementing an integrated environmental and social policy.


Green Tourism

The Langham, London has also been awarded Gold certification by Green Tourism for London, which is based on the Green Tourism Business Scheme. This award recognises traditional energy and resource management, as well as businesses that are actively promoting public transport, local cultural activities and London’s open spaces.


Best Practices

Public Areas

Energy efficient lighting
Movement detectors for lighting
Energy efficient heating and cooling systems
Heat recovery and cogeneration equipment
Low/dual flush toilets
Low flow tap/shower fittings
Used items donation
Biodegradable/Ecolabelled cleaning products

Recycle paper/metal/plastics/ glass/cooking oil

Food/Garden Waste composting
Zero waste to landfill waste management program  

Guest Rooms 

Guest of the Earth programme
Energy efficient lighting
Energy efficient heating and 
cooling systems
Low flow tap/shower fittings
Recycled/Ecolabelled paper stationery

Dining & Banquets

On-site purified bottled water in re-usable glass bottles
Recycled/Ecolabelled paper stationery
Connect Sustainable Conferences Fish City Pledge


Code of Conduct

The Langham, London places strong emphasis on business ethics and the importance of working collaboratively with all stakeholders.

Our Human Rights Policy is available upon request