Complete a brief lifestyle elemental questionnaire to determine which treatments best suit your needs. Please also inform our Spa Concierge if you have any health concerns.

Before your treatments, we recommend showering to fully enjoy the therapeutic benefits of our wet facilities, such as the pool and sauna.

We recommend you leave your valuables in your room or at home. We will not assume liability for any missing items.

For increased comfort, gentlemen should shave a few hours before any facial treatments.

Disposable underwear will be provided for your comfort. Please use them for massages and water-based treatments.

Drink plenty of water during and after your time at Chuan Spa Health + Wellness. It is the source of life, after all.

If you are pregnant or have any other condition that you feel we should be aware of, please inform our Spa Concierge and your therapist.

Please inform our therapists if at any time you are uncomfortable or need anything else during your treatment.

To ensure a relaxing environment for all guests, mobile phones are not permitted in any of our treatment rooms and relaxation lounges. In all other areas, please put them on silent.

The spa and fitness studio are only available for guests 16 years and older.

If you enjoyed a massage, we suggest leaving the oils on your skin for up to 2 hours before taking a shower. This is so your skin fully absorbs the oils’ nourishing properties.

Gratuities for good service are at the guest’s discretion.