HOTEL CORPORATE SOCIAL RESPONSIBILITY

As an environmentally conscious hotel, The Langham, London is committed to reducing its operating footprint. To preserve our world for future generations, we have applied policies and initiatives to meet our underlying responsibilities.

We also seek to build closer relationships with our local community. To achieve this, we have an annual community involvement programme to provide volunteering opportunities for our staff.

Sustainability Initiatives

With the concern surrounding responsible sustainability at an all-time high, we are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations.

CONNECT PROGRAMME

ANNUAL SUSTAINABILITY PROGRAMME

CONNECT is the corporate social responsibility programme of Langham Hospitality Group. From our hotel, to society, to the environment, we realize that all our actions have reactions. Our CONNECT programme is our commitment to sustainable development in all the neighborhoods we operate in.

Four priorities – governance, environment, community, and colleagues – form and guide the framework of how we minimize our environmental footprint and constructively contribute to communities.

TRANSPARENCY

SUSTAINABILITY POLICY | GENDER PAY GAP REPORT | MODERN SLAVERY STATEMENT | DIVERSITY AND INCLUSION POLICY

RECOGNITION

EARTHCHECK PLATINUM CERTIFICATION

We partner with EarthCheck, which audits and monitors our environmental and sustainability performance every year.

We achieved Platinum certification for the 4th year in December 2023, we're the first UK Hotel and first 5-star Hotel in Europe to achieve Platinum in 2020, and are currently one of two hotels in Europe and UK with Platinum Certification.

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GREEN TOURISM GOLD CERTIFICATION

Green Tourism recognised our environmentally-friendly practices, as well as our commitment to becoming a more sustainable tourism business.

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ISO CERTIFICATION

In 2021 we achieved ISO 14001 Certification for Environment and ISO 45001 for Health & Safety. ISO Certification is proof that we have been independently audited by a third party and that we comply with high international management standards approved by the International Standards Organisation.

TRIPADVISOR GREENLEADERS GOLD CERTIFICATION

Tripadvisor is the world's largest travel site and its GreenLeaders program is helping its community of more than 200 million travellers to plan greener trips by highlighting eco-friendly hotels and B&Bs, from budget to luxury, committed to green practices like recycling, local and organic food, and electric car charging stations.

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SUSTAINABLE PRACTICES

PUBLIC AREA

Energy-efficient lighting

Auto-detect urinals

Biodegradable cleaning products

Dual-flush toilets

Natural lighting

Used furniture donations

GUEST ROOMS

Natural lighting

Low-flow shower fittings and taps

Recycled stationery

Energy-saving lighting

Energy-efficient heating and cooling

Recycling bins

Low-flush toilets

“Guests of the Earth” Programme offering guests the option to reuse bed linens and towels

Used clothing, linen and furniture donations

Press reader on TV

DINING AND BANQUETS

Orca food waste digester system

Signing of the Sustainable Fish City Pledge

Recycled stationery

Used cooking oil recycling to vehicle oil

Energy-efficient lighting

In-house bottled water in reusable bottles

Individually-controlled air conditioning in meeting rooms

Use of local and sustainably sourced food products

Linen, cutlery, crockery and utensils donated to charities that supports the homeless

Recycling bins available for meeting rooms

Used tableware and furniture donations

Non-recyclable waste is incinerated to create electricity for the National Grid

Food donations to charity through Plan Zheroes

Sponsorship of charity events

80% of paper used is eco-labelled or recycled

Reusable napkins and tableware

20% of our menus are plant-based

EVENTS, MEETINGS AND CONFERENCES

CONNECT Conferences offer sustainable meeting solutions and initiatives for event planners

OUR COMMUNITY PARTNERSHIPS

Our annual community programme enables staff to give back to the local community, through a slew of fundraising and volunteering opportunities. There, our staff use their expertise to conduct cookery classes, help with maintenance, or assist in big charity events.

If any of the charities we partner with resonate with you, we encourage you to join us and support them too.

REFUGE UK

Refuge Network UK is a community interest non-profit charity working with homeless people, rough sleepers and individuals and families living in extreme poverty. Their primary constituency consists of homeless people, refugees, rough sleepers, and individuals/families experiencing destitution in London.

Langham colleagues are volunteering with the Central London Feeding Project to prepare and distribute food to homeless people on the streets of London and joining outreach support workers.

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KIDS

KIDS enables children and young people with special educational needs and disabilities to enjoy their lives and achieve their ambitions. At the same time, the charity provides support and guidance to families.

The Langham family supports this charity through volunteering projects. We have held cooking or art classes to teach skills, and helped to clean and maintain playgrounds and accommodation.

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PLAN ZHEROES

Plan Zheroes uses an online food donation platform that connects businesses to those in need. Not only does this reduce food waste, but charities and community groups also get quick and easy access to food donations.

The Langham family uses this platform daily to inform local charities about surplus pastries and bread products.

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ROOM TO REWARD

Room to Reward is a volunteer-recognition charity. It partners with hotels around the UK to say "thank you" to inspirational ‘Hidden Heroes’. Hotels donate unsold rooms, which are used to give nominated volunteers a well-deserved break.

Every year, The Langham family donates a minimum of 2 nights to the initiative.

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