In light of the Covid-19 situation, we have implemented stringent precautionary operational measures at all our hotels to safeguard the health and well-being of our guests and colleagues.

We have updated our cancellation policies. From 1 October 2021, guests will need to refer to the terms and conditions regarding refunds and cancellation fees on their respective bookings.

For further details, please review our policies here.

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Important Note

During the period of pandemic prevention, 14+7 days Quarantine Certificate, Negative Nucleic Acid Result within 7 days and Green Code on Sui Shen Ban(Shanghai Public Services Online) are requested by hotel upon check in for overseas arrivals. Negative Nucleic Acid Result within 48 hours and Green Code on Sui Shen Ban are requested by hotel upon check in for domestic guests from medium or high risk area. All other guests need to show Green Code upon check in. Please confirm with hotel prior to your reservation for more details of restriction.

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